Logistics is what we do: we plan, implement and coordinate volume shipments for our customers.
Our courteous, uniformed drivers are equipped with Smart Phones, enabled with GPS tracking, barcode scanning and electronic signature capture technologies.
Medical Courier Services
We are commited to working with clients that care about their deliveries. Hospitals, laboratories and pharmacies rely on Optima for their courier deliveries every day.
We offer the technology and expertize required to safely handle biological materials and medical equipment, as well as thorough understanding of the healthcare industry technical and regulatory requirements. Our track record for customer satisfaction and on-time delivery is exceptional.
Our medical services include:
- Same day, scheduled and STAT courier service.
- 100% Compliance with all regulatory demands (HIPAA, HITECH, JCAHO, CAPS, HAZMAT, OSHA)
Optima technology benefits:
- Specimen/Package Electronic Chain of Custody
- Reporting and account management
- Real-time tracking
- GPS Driver Monitoring
- Barcode Scanning
- Digital Signatures Online
- Uniformed professional drivers
We are commited to working for clients
that care about their deliveries.
Hospital Purchased Services:
Purchased Services have begun to eclipse traditional supply and pharma expense categories and will continue to grow.
Opportunities:
- Standardization
- Volume leverage
- Process improvement
- Quality improvment
- Cost savings
HIPAA and HITECH
Optima provides strict "Chain of Custody" training and management to ensure employee compliance with all HIPAA and HITECH statutes, OSHA, DOT, CAP and JCAHO standards. The new HITECH laws can come with significant fines for non compliance and couriers are handling items covered by these standards everyday (diagnostic test, lab results, medical records).
Technology "Chain of Custody"
- Online order entry system
- Online tracking of deliveries
- GPS driver tracking for accountability
- Electronic signature capture
- Barcode scanning/tracking
- Instant e-mail delivery notification
Optima - Drivers
Outsourcing
Reporting
“This is a deadline intensive business, so being late can be really bad. Reliability is vitally important. Optima is much better than other companies I’ve worked with.
Everything goes out on time, the service is great and they’re there when I need them.
Our Optima representative comes in quarterly, meets with new employees and explains the process. He’s always available, always right there.”
Director Materials Management, Large Boston Hospital
“They treat this business very seriously and I think it is because they also have kids and understand that it could be their child or loved one awaiting results”
Facility/Transportation Manager, Major Diagnostic Laboratory