Logistics is what we do: we plan, implement and coordinate volume shipments for our customers.
Our courteous, uniformed drivers are equipped with Smart Phones, enabled with GPS tracking,  barcode scanning and electronic signature capture technologies.

Technology

Whether it's rush, overnight, scheduled, local, regional, national or global, nothing moves faster (or more reliably) than packages processed with the most advanced technology. As an active member in our industry organizations (MCAA, ECA and XLA) Optima employs industry best practices, and we continually invest in technologies that help us improve reliability, shorten delivery time and lower your cost.

Shipping Technologies

  • GPS driver monitoring
  • Specimen/Package electronic "Chain of Custody"
  • Web-based functionality tailored to clients' needs
  • Barcode tracking
  • Electronic signature capture with instant online access


Account Management & Reporting Technologies

  • On-line ordering and tracking
  • Advanced modeling & reporting software
  • Online access to shipping reports
  • Instant e-mail delivery notification


Technology provides the edge in reliable delivery, but its only as good as the people who work with it. There is no substitute for attentive customer service, no substitute for knowledge and judgment. At Optima, we never stop investing in technology and talent.

“This is a deadline intensive business, so being late can be really bad. Reliability is vitally important. Optima is much better than other companies I’ve worked with.  Everything goes out on time, the service is great and they’re there when I need them.  Our Optima representative comes in quarterly, meets with new employees and explains the process. He’s always available, always right there.”

Director Materials Management, Large Boston Hospital